Dream Air Tracking Issues Lighthouse Base stations

General discussion
1

Hi everyone. I am wondering if anyone can help. I received my first headset lighthouse version and the tracking keeps dropping out and also micro jitters. I put a ticket in and Pimax kindly sent out a second headset. However this one is also not tracking correctly and completely loosing tracking every minute or so but not jittering as much. I have tried many different heights and positions, and lights on and off, and different rooms in my house and they all fail to track correctly. Ive covered up anything that could reflect still with no success.Can anyone suggest anything to me as its nearly unplayable in MSFS 2024.Thanks for your assistance

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2

Try to clean the front of the headset, clean base stations and turn on accelerated GPU scheduling to see if that help. Try to have one base station at 6.5 feet and another at 9 feet.

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3

Can you tell us a bit more about your setup. # of Lighthouses, distance between Lighthouses?

Some have reported moving Lighthouse farther apart fixed tracking for some.

Here is topic that may help as well

4

What version of Pimax Play are you using? My lighthouse Dream Air will not track with version 2.0.1 but it works with 1.44.2. Both versions are available from the Pimax website.

5

In Pimax Evo, go to Settings > Switch to Pimax Play Classic > Settings > Device Diagnose

This diagnostic check may spot USB errors. Even if it doesn’t, try all USB ports (mainly focus on USB3-USB4 ports connected directly to the CPU).

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6

Thanks for your reply. Yes Ive tried all that but to no avail unfortunately

7

Thanks for your reply and help. I have 2 lighthouse basestations version 2.0. Ive tried multiple positions and also different rooms and still doesnt track properly. Ive tried multiple distances too with no luck

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8

Ohh that would be great if it works. Im using 2.0.1 at the moment. So do I just download 1.22.2 or is there some other way i need to revert back to this version. Thanks for your help

9

Hi and thanks for your help. Can you please tell me how to download evo. I carnt seem to find the download link anywhere.

10

Pimax Play beta channel just offered 2.0.2 from 1.44.2. I installed it (all I did was select “clean install”). With this new version the head tracking on the Dream Air is working great (as it was in 1.44.2 but not 2.0.1) It did say it was going to install firmware 1.0.4 but it left my headset at 1.0.3.

11

Remember with Pimax, latest isn’t best - unless you want to be an early adopter and want to help test and deal with issues. At last check, Beta 2.x and Evo were reported to be causing issues.

I have a Dream Air Lighthouse, and I’m using 1.44.2 and FW 1.0.3 and all seems good. I have a single v1 LH above my desk (1-2m away only), and it works fine - I need to move back several metres to get the initial connection. The tracking on the Dream Air is more sensitive than older headsets like my 8KX though and I’m very careful not to block LoS after the initial connection before launching into an app.

https://dlappstore.pimax.com/release/play/PimaxPlaySetup_Release_ToC_V1.44.2.283_202605201138.exe

12

Maybe try the tips listed here?