I want pimax to BE professional. This looks ridiculous, and we need less ridiculousness in these times.
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To be professional they need great products providing great service. I don’t care how they talk and what channels they use for communication. I don’t care how they’re dressed or if they get shaved every day…
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Having a PR person attack a publication on Twitter is a bad move. Publications have mechanisms for companies to respond to articles with corrections. Other publications will take notice that pimax decided not to do this and will respond accordingly by not engaging with pimax and its products. You think places like the verge, or tested will want to do hands on / reviews with pimax PR screaming about “unfair” reporting and attacking on Twitter. This is not how it works.
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I think the best course of action now is for Pimax to be determined even further to produce the best VR experience available. To refine the new headsets even further and let the product do the talking once released.
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I wouldn‘t make such a damning statement about Sweviver but he chose to lower himself to the same level as this Hamilton guy, who used Twitter to try to throw dirt at Pimax. It was unwise, let’s keep it at that.
It would have been advisable to point out the number of positive CES 2020 coverages in the media having mentioned Pimax (incl. the award) and that UploadVR are the only ones which are so negative, and repeatedly tried to ridicule Pimax - which makes it appear as if an agenda is being followed b/c a regular journalist would never do so. And then conclude that he will not bother to make time for him any longer as he doesn‘t expect them to be reviewed fairly anyhow, and then UploadVR can just as easily write their damning articles about the Pimax headsets w/o going through the unnecessary bother to pretend to actually test them.
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Which is exactly why there was no need to give UploadVR any attention. As 1 bad poorly written impression among a sea of glowing coverage would speak for itself. @mixedrealityTV for example handle the inaccuracies regarding his channel with finesse. Without the need to sink to low levels.
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the moment i read the following i closed the link
" With this in mind, and the joy I know is already delivered so rapidly by Valve Index at home and Oculus Quest in a carrying case in my hotel room, I found myself largely unimpressed by almost all the AR on display at CES and much of the VR too"
this is like: hey im on the CES and all the VR/AR is lame so i go back and play with my Oculus Quest
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Dude, Kevin literally told MRTV that all support was moving to shanghai and that US was no longer able to offer support, no mention of it being temporary or new service centers opening.
Upload are trash but in this case they reported exactly what Kevin said. If Kevin (COO fir christs sakes) is not authorised to speak on behalf of Pimax then you need to remove his board level job title and stop him doing any interviews.
The correct response to this would have been to private message the authors and ask them to publish an update/correction. If they failed to, THEN you post publicly that the article is incorrect, but threatening lawyers is extremely unprofessional when what they reported was correct based on what Kevin said in the interview.
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I never saw that interview with kevin but I did see one I think from ces where Sebastian was talking with robin, the owner of pimax.
They were talking about all support being in China.
How there used to be 2 people handling support, but there will be 5 now.
They discussed that there would be some who speak English, German & french.
That for me looked like confirmation.
This one from about 9:05
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I 100% agree.
That public lash out was unprofessional and a very very bad idea, @SweViver .
As a backer and an ongoing investing customer I’m dependent on Pimax to supply software, support and so on. So this of course affects me. Pimax already had a pretty bad reputation and this just supercharged it. I’m beyond disappointed.
Pimax should find a PR person to deal with stuff like this and you must learn to manage your feelings and be diplomatic with your communication.
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Quick, someone better tell Robin he’s not authorised to make comments on behalf of his own company! 
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Ehm. But 5k+ is indeed supposed to be better than Artisan and also more expensive. Artisan is the lowest entry model.
Yes, they are biased, lot of misinformation, but if you treat everything they say nonsense just because it is them you are no different.
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If you fight fire with fire you end up with more fire.
Pimax should get their story straight and produce an official statement. It’s up to UploadVR if they print it or not.
As for the bias, if UploadVR want to keep their low FOV and resolution for two more years waiting for Halfdome to become reality let them wait. For everyone else judging by CES2020 there’s only one company to beat in this area and that’s Pimax.
CES2020 was Pimaxes best showing yet. Great booths, well presented, good products. If Pimax wasn’t at CES2020 what else would UploadVR have to cover? No Oculus, no HTC, no Valve, no HP.
Whenever reading UploadVR you always do so with a big pinch of salt.
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Yeah. Need to let the headset talk for itself and make contact with a correction then leave it at that. Or have one polite comment correcting the info in the comments if the above fails.
I understand the impulse to respond like this especially when something is unfair. But need to learn to not take it personally. Some people will just be against you. It doesn’t matter.
You end up looking much more powerful by not reacting strongly than you do by doing so.
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This is true, I have seen lot of that to happen.
But posts are sometimes deleted/edited/renamed also when nothing like this happens and the thread can have very different meaning after all this. I would not believe it if it did not happen to myself and thread I responded to.
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I agree sometimes the posts are muted without a valid reason, that said I also agree that the three aforementioned reasons are valid for a moderator action.
I recommend everyone reads the FAQ and the TOS
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Well, i see nothing wrong with martins reaction. Upload vr simply deserves some criticism and im glad to see it coming from someone who shouts louder than others. Why? Because when they talk about pimax they always cry: distortion, nausea, not perfect sde, not so impressed about fov, cost to much - but when it comes ot Oculus, this is what they said in 2016:
Its just sick. Someone who is pretty blind and is very sensitive to nausea - should not review vr devices at all, imho. I woundnt let a 90 years old grandma to test formula bolid, she will find it uncomfortable, expensive and unusable too, simply not understanding all the background behind the idea and its pros.
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Agreed. But I think this is partly caused by the fact that they might be overworked currently and then it is harder to control the emotions.
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This is very true McUH.
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I don’t think putting the biggest Virtual Reality exhibitors against is the best Pimax can do with its marketing.
What should have been done is to show functional demos where they could have been convinced of the quality of the product.
With these websites against, thinking that the product is bad, how does Pimax plan to sell anything apart to the most already convinced backers?
Frankly, as things have been, I don’t see how to fix it. It is a very serious issue and it can cost Pimax the closing.
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