I ordered the 5k on february 18th, order nr P123856.
In the confirmation email it was said i would receive the headset around 15 march.
I wrote an email to support to cancel my order 12 days ago, no nswers.
Today i receive a link from DPD that ‘my parcel’ will be delivered with the same order nr.
I mailed support again but no reply, instead they send you a link to a support page that is broken.
My mail:
Hi,
I would hereby like to cancel my order and ask for a refund.
Please let me know as soon as possible when the refund will be processed.
Kind regards,
Sjaak van Oorschot
They will get their parcel right back and i will never buy or endorse anything to do with pimax again.