[Received Tracking Number]Any Update for UK Backers?

dustyearlobe · February 11, 2019, 2:28pm

Your suspen tickets and tracking No right here

dillanski · February 11, 2019, 2:28pm

I read that that was the case and it links deliveries to address / email or phone number

PimaxUSA · February 11, 2019, 2:29pm

Wow. You have serious Photoshop skills. The masking around the fingers must have been difficult.

GramboStorm · February 11, 2019, 2:30pm

Turns out Tyrion was backer no 4

dillanski · February 11, 2019, 2:30pm

looking forward to seeing some dpd notification posts here

dustyearlobe · February 11, 2019, 2:36pm

current uk outlook is @anon74848233

bobo · February 11, 2019, 2:45pm

What’s all this about tracking numbers??? When did you guys receive them? panic
Spreadsheet says my headset is “On the way”.

DIRTYRIDER · February 11, 2019, 2:49pm

Hi , can prety please kick your chums up their butts for me ?
And find out where our HMD’S are?

DarkJackal · February 11, 2019, 2:56pm

Why bother looking into what the holdup is for everyone or, if you know already, informing everyone there’s been some kind of delay and what the updated timescale is (or just giving literally any relevant information tbh), when you can just ignore all that and just comment on a meme instead, am I right? Nice display of the top quality customer service we’ve already come to expect from Pimax. Hope you guys are having a good chuckle to yourselves in the office over that one. Any chance of getting an actual answer as to what the latest holdup is any time soon instead of being completely blanked?

Ben06 · February 11, 2019, 3:09pm

Hello,

Could you please just take your phone, call the UK warehouse and ask what is going on ?
It s 15:00pm in UK, so you will have a chance to get some information.
If you can’t or if you are too busy, feel free to give me the number and I’ll call them myself.

Thanks
Ben.

megadonkeyx · February 11, 2019, 3:15pm

an update would be appreciated - thanks.

Heliosurge · February 11, 2019, 3:16pm

Presumptions are always best vs reality that info is not likely known yet.

Hoochyuk · February 11, 2019, 3:16pm

@PimaxUSA could you please help us out it seems not one backer in the EU has had a reply,not being unreasonable we just want a straight answer.This radio silence isn’t good.Have the uk warehouse recieved or have any idea when our headsets will be forwarded.not getting any answers from china

Atmos · February 11, 2019, 3:17pm

You can’t ring the UK warehouse, you have to send a Meme before they respond.

dillanski · February 11, 2019, 3:18pm

All cargo is traceable and tracked these days , they will know where the consignment is

Heliosurge · February 11, 2019, 3:28pm

You’d think that. I recently spent an hour listening to “Your call is important & will be answered by the next available representative”

If you recall a shipment was misplaced & the team had asked backers to let them know when they received as the courier’s info was not updated with accurate info. Believe that was late Nov early Dec after folks complained about CN services.

I have had similar issues at times with Canada Post.

dillanski · February 11, 2019, 3:43pm

We’re talking about a lot of headsets £££££££ here , there is no way that pimax cannot track them

Jean-Mehdi · February 11, 2019, 3:44pm

Depends what shipping method they used.

dillanski · February 11, 2019, 3:46pm

Don’t think they send a million £ into the blue without tracking where they are ie on ship/in port etc
don’t think so

Digital · February 11, 2019, 4:02pm

Not really here is a bad one. lol

The masking of the fingers is easy but if the delivery takes any longer i will become a Photoshop Guru .