I received an invalid tracking number on 19/2/19 6:50 pm and immediately emailed Pimax Support, but got nothing, not even acknowledgement of receipt of the email.
As Kickstarter backers we were told our orders were the priority, but sadly Pimax actions suggest otherwise, we are now at the end of February and even pre-orders are being delivers before Kickstarter orders have been filled.
So can somebody at Pimax please take the initiative, check what the hell is going on with the issuing of invalid tracking numbers and make contact to resolve it with those like myself who have yet again been caught up in this debacle.
Can’t be back of a list that is not meant to exist, after all Pimax continues to clam Kickstarter 5k+ have shipped…unfortunately if Pimax does not issue valid tracking numbers the claim has to be considered false until proven otherwise
I don’t understand people who say “i have been waiting 2 years, cool down, its normal, they are young and inexperienced, don’t go hard on them”.
No its not normal, if you can’t do it you don’t do it, simple as that. If you are young and inexperienced, grow up first, then tackle international business. I never seen a legit business like that, this is unacceptable.
Stick with domestic business pimax, you aren’t ready for nothing and it is bit looking optimistic for future.