Hello
yesterday i got my pimax 4k headset-
i need help to get my headset working !
i have problem with steam - steamVr recognize the headset its just gives me “Grey-Scaled Room”- always (with all games i run even the setup itself ) -
i am use’n PIMAX Mode
cpu - i7
gpu - Readon Pro Duo driver - Crimson 16.10.1
i tried this on Windows 10 and windwos 7 ! both the same problem with steam
No anti virus program or firewall block
Anyone can help me with this
thanks
i received pimax 2 days before and have exactly identiical issue.
I have the same driver for graphics
Hi! Have your Steam shows “Connected”?
What color does your LED light shows before you open steam and after you open steam?
Do you have direct mode? And could u use the direct mode to play steam’s games?
And could u show us some photos? Our engineer will solve this problem as soon as possible.
Thank you so much!
Pimax Team
Hi! Have your Steam shows “Connected”?
What color does your LED light shows before you open steam and after you open steam?
Do you have direct mode? And could u use the direct mode to play steam’s games?
And could u show us some photos? Our engineer will solve this problem as soon as possible.
Thank you so much!
Pimax Team
My pimax LED is Blue while use’n PIMAX MODE - SteamVr Shows Green Ready but when i try anything on steam even Tutorial - Gives Only Gray-Scaled Room - Nothing else .
PIMAX MODE- Picture with Display Merror to see what i see when i try the tutorial
DIRECT MODE - nothing work (and pc Crash sometimes) here a picture
Hello?? anyone actually supporting in this website? 2 days no replay??
The scaled room is gyroscope . Just switch to Pimax mode and make sure you have room setting correctly.
are you kidding me? !! did you even looked at what i did post? thats my problem ! my room setting is right my pc is right i did even setup a new windows 7 with new gpu card and still the same problem with Amd drivers !!! so let the pimax team answer me not some random ppls ! thanks
I’m so sorry that I was too busy to answer your question.
Do you have skype? Please contact our Skype: support@pimaxvr.com
We will use the Teamview to help you to solve your problem.
Thank you so much!
hi??? any help? !!!
I am also suffering the same problem
i7 4790K / Z97
16gb RAM
(X2) r9 290X OC Crossfire - one monitor hooked up to discrete HDMI (attempted DVI but best I could get PiMax working was to show PIMAX 4K logo in HMD in Enhanced Mode only) -
Latest AMD drivers installed
All WIndows updates installed on Win 7 Pro 64 bit
When I hook up HMD to USB and second card HDMI (thats the only other HDMI available) I can get Steam VR to run and recognise the HMD, but HMD ONLY shows grey room with geo lines. When I attempt loading a game or the tutorial it will play on main display, not HMD…The only thing I havent yet tried is to connect my monitor with a displayport to hdmi cord and connect HMD via HDMI on same discrete card (does that even matter?)
On the verge RMD the HMD and/or deleting PiPlay and attempting to installed OC SDK 0.7 like a forum thread has shown…
Any thoughts Pimax? I really want this to be working…
Ch
if your PC has only one discrete HDMI ,do not plug your monitor to HDMI. Make sure your headset is connected to discrete HDMI and your monitor better to DP.
Furthest best connection i got was deleting Pimax software and loading Oculus 0.8. Was working with Steam until I load PCars, menus very difficult to read despite correct IPD settings…HMD only showed HUDs with grey room and go lines, no actual first person view…sigh…
Been out of town for past week but ordered DP cord…will attempt that this week and report. If does not work will RMA…Seems Pimax software super buggy and doesn’t work well with other platforms (Oculus and Steam VR)
Again…I REALLY want this to work and am trying to go the extra mile son can play Star Citizen and racing gamessage in firstbperson mode…will report back after Tuesday
Ch
Why i have only 2 modes? “Pimax mode” and “Extend mode”? My OS was Windows 10
I can’t connect to SteamVR. In Pimax mode the LED is red.
Screenshot:
So…I have tried new cords without changes. Bummer. Also, I have had to reboot my computer extensively to get the PiMax HMD recognized and working with a blue LED. I still get grey room but HUDS displayed in PCars. I can get no other games or software to work with product except Oculus demo which is incredibly blurry no matter what my IPD is set to. I have done exhausting trials and error with many softwares. Seems to not work with my setup…that makes me sad.
I have requested an RMA through GearBest. They are dragging thier feet. PiMax company staff please advise GearBest to be honest retailers for those of us that are not IT professionals and are unable to get our defective units to work with our equipment.
Chris H
You can contact the skype: support@pimaxvr.com. Hope it can help you.
I had this same issue, not saying this is the correct solution for you, but it worked for me, hopefully it will help someone else (windows 7 x64 ultimate):
Firstly, windows kept on installing the wrong driver, in device manager, human interface devices (I think it was there), there was an entry for ‘Oculus DK2’, this needed to be removed.
Then, the installation of Piplay seems to want to execute lots of scripts from a temporary windows folder, this of course sets off alarms bells with anti-malware / av software, or rather it automatically blocks them and doesn’t tell you! I use comodo internet security free edition, and needed to remove all remembered rules in HIPS (program execution control) and turn it off completely and leave it that way.
After the Piplay installation completes, I found that Java wanted to update itself, when I let this happen everything stopped working, so I now leave it alone.
Next I installed steamvr, I already had steam client installed.
So, now from a clean boot of the system, wait for Piplay to start automatically, then attach the hdmi, then the usb, wait 30seconds for the headset to connect, change to pimax mode, start steamvr, run the room setup.
My steam vr works fine. Well I can play Pcars fine. My problem is that in the menu option in pimax 4k I have no videos, nothing under the controller in the top left? NOTHING under the 360 videos or movies? Do I have to install them or something? My next issue is that the room set up in steam VR works fine but when I go the tutorial I have no controllers with the 4k so How am I suppose to set it up so that I can view my steam through my 4k or even my desktop?
Basically all I can do is play Pcars and do nothing else!! Really doing my head in!! 300 notes to play 1 game… I understand I can go and download more games but how do I even watch anything??