I don’t see why it’d be so hard to have something like having an input for the version of PiTool one has and also their headset’s model(And SN since we have the different 8k X versions right now), then have it spit out some FW from newest(And most recommended) to oldest based on what works with that version of pitool and the headset, then have the user pick one of those. Don’t need to have it list every FW ever since doubt they’d work with all versions of Pitool, but if somebody is on the latest version of PiTool, I don’t see the harm in it listing a couple. Just make it clearly labeled what’s the newest and recommended so people will try that first before attempting other versions if it doesn’t work.
What Pimax has right now clearly isn’t working that great because of all the complaints about things being bricked due to installing the wrong FW automatically and needing to get it from Pimax directly.
The Firmware update even with correct FW sometimes often fails due to not verifying integrity of the download using ancient methods like crc checksum files.
Not able to post this as a topic but I have a similar issue.
I’ve spent the last 7 hours looking through multiple forums, reddit posts, and troubleshooting docs on the official site and have got nowhere.
I have a new Pimax 8K X, first time plugging it in I was greeted with the “DP not connect” issue, did a quick google and found that it was an issue with old firmware. So I flashed to the 8KX firmware on the site (https://support.pimax.com/en/support/solutions/articles/60000691213-for-8kx) which left me with a white LED and no USB connection, with Windows saying it’s an unrecognized device and couldn’t install the drivers.
After trying out many different firmwares linked to on forum posts and on reddit, I’m still in the same position. The only firmware which gets me back to the displayport not connected issue is P2_DEBUG_M270_t20210107171555_r99ad675 but then I do get Pitool telling me to update (which fails).
I’ve also tried replugging the cable going into the HMD, uninstalling my graphics drivers in safe mode as well as Pitool then reinstalling, reinstalling my USB controller drivers on the motherboard.
Thanks for working on fixing this. The major issue is still - PiTool is automatically updating firmware as soon as a new headset is plugged in. And there it either chooses an incompatible firmware or fails to load the transfer driver correctly. In any case, after that procedure the headset appears bricked and most customers will give up. It isn’t really bricked and can be revived, but for that one needs knowledge that usual customers don’t have - and most importantly a fitting firmware. Without that all the workaround steps won’t help. That’s where the firmware repository comes into play.
It would of course be much better if PiTool wouldn’t semi-brick the headsets and always reliably upload a fitting, stable firmware for the individual headset. All the other VR headset manufacturers get this done, Pimax is the only company that cannot get a reliable firmware upgrade working. And to make things worse they have enabled a forced firmware upgrade now. With this highly unstable (=for some hardware combinations predictably failing) upgrade process in place this is like playing russian roulette with a full magazine.
If the upgrade would work and only well tested firmware versions would be uploaded (that don’t drop half of the features that the older firmware had) the demand for a manually maintained firmware repository would be mostly nonexistant.
P.S.: We have uploaded the firmware P2_DEBUG_8KX_M299_t20211101115020_r85cdd55_forEnableHDCP to the MRTV 8kX during the live session - which worked. At this point in time I didn’t know that MRTV supposably has the new 8kX hardware revision, so I gave them the firmware that works best for my (old) 8kX.
So either this firmware version works with the new and the old hardware revision (as it works with my 8kX and the one from MRTV) - or MRTV doesn’t have the new revision.(…)
@playa haa a pretty comprehensive pimax repo. It might be an idea to have pitool inet acs blocked by your firewall until there devs implement sensible features with downloading firmware with integrity checks, built in Roil back, beta opt in/out and option to choose when to flash a firmware.
Yes, found that - great work! For me personally it is working now with said 299 firmware and I know what to do If it should reappear. For new customers it leads to an unnecessarily poor first impression though - so I’m a little puzzled why this has such a low priority for Pimax.
I had an older Pimax 8k X and recently got one of the new 2001 firmware revisions. I wanted to get some feedback on what others who have tried both think about the differences. Here is what I have noticed about the new revision:
Doesn’t go as bright at 100% brightness setting but still seems decently bright
Headset connects and disconnects multiple times when I first turn it on and open pitools. Sometimes a reboot is required to fix it.
I sometimes get no audio or crackling audio
The colors seem better on the new version
I see jagged edges mostly on text with the new version. Maybe it’s because of a new sub pixel arrangement? I hope it’s not that and they can fix it with firmware because this is my biggest complaint with the new revision.
I’m sure some of these will be fixed with new firmware but the jagged edges worries me.
Can anyone else who has tried both the old and new version confirm/deny any of this? Maybe Pimax can comment on these issues as well. Thanks
I guess that Sebastian does not have the new version, because only the dmas version has the new hardware, the source of the information is pimax itself.
BTW an user has both versions of 8kx and says that the new version is worse, look at what he says:
“I have both and the screen is terrible on the new one, the sound needs to be configured in a strange way in order to work, even with the settings that Sebastian provided. I have a feeling pimax sent the older one for that exact reason. The newer one feels like pimax was trying to cut costs”
The new beta version of Pitool (V1.0.1.279) already allows some Pimax 8KX helmets (like mine) to be used at 60 and 75Hz, and also to use the upscale mode. I tried using 75hz, in Skyrim LE with Vorpx, at 4260 x 2400 resolution and render quality at 2.0, in a place in the game where I could only get 28-29FPS. The FPS in the game increased to 31, but I noticed the decrease in the refresh rate of the Pimax 8KX screens and went back to the 90hz option. And I didn’t even try the 60Hz!
I’ve been playing VR for over 4 years and I’ve always considered myself resistant to motion sickness in VR, until I tried 75Hz… I don’t know how you guys can handle screen operating frequencies below 90Hz!
