My 4K VR is not identified

I’ve installed the Pimax 4K VR and Software V 1.1.92. I can see a second Screen in my system with resolution 1920x1080 but the PiMax software says the HMD is not connected.
Im my attached Picture you can see the second Screen and the Resolution and the PiMax Software.

What’s wrong ??

Rolf-Dieter

Try right clicking on the pimax icon, in the bottom right hand corner (by clock) select pimax mode there.

Also try unplugging pimax and re inserting it

Check if the PiServiceLauncher is running by opening the Task Manager.

After several tests I got it working. Thanks.


The trick was to start the whole system wirst without the PiMax and the connect it. (unplug and re-connect also works)
But you can see it’s not full screen.
And the resolution still says 1920x1080, not 4K.
Furthermore, If I switch to the games folder nothing is displayed. I can’t select a game.
So, how can I use the PiMax?

Furthermore, I have my own 3D-360 Videos. How can I open those ? ( and also3D-360 pictures?)

Futthermore, I’ve closed the PiMax Play window. Now I can’t open it anymore. What can I do?
regards
Rolf-Dieter.

The current server is in China now, which may resulte issue of nothing in Piplay.

Just now, we released Piplay1.2.53, which has a friendly interface, please install it .
Downloading link: MEGA

I can’t access the file. It doesn’t exist
Rolf-Dieter

I have the same issue only I’m on windows 7

Hi, what’s the Piplay version you used at present?