Follow-up on support ticket PM149291 – parcel delivered but no RMA confirmation

Hello Pimax Support Team,

I’m following up on my support ticket PM149291.

My return parcel (tracking number DHL: 00340434643634750998) was delivered successfully, but I haven’t received any confirmation of receipt or an RMA number yet.

Could you please check the status of my case and confirm that my unit has been received?

Thank you very much for your help!