Hi.
@Pimax-Support , you noticed at the top of this forum how can i request support
But any method does not works.
i sent e-mails to support@pimaxabdabadb~ but never got reply.
i tried to contact via support page but i can not sign up. chg email, pw, name… nothing works.
Ive got an email about my tracking number at Feb/19
Tracking number: 435472854946
Carrier: FedEx
I can not track my headset.
My friend and other 60 people who receive track number same day, they are already got own headset.
I know there track numbers. I try all 62 number and only my number was missing.
where is it???
@anon74848233
4 Likes
I have a tracking number that is not listed… so your not alone
2 Likes
arno.au
February 25, 2019, 5:06am
3
Same thing here, received tracking number Feb 19, but it hasn’t appeared on FedEx yet. There are plenty of people on reddit who are in the same boat.
EDIT: It’s now showing “Shipment information sent to FedEx”, so slowly getting there.
1 Like
me and my friend also have the same issue! im guessing most of us are Australian / New Zealand backers?
2 Likes
Well I just received my tracking number so I will see if there is anything to track tomorrow .
3 Likes
Same issue here but no tracking # email was provided for my two headsets (8K and 5K+) backer # 4080 - whats going on @Pimax-Support ??? Your tracking spreadsheet showed one of two was shipped to me then next week it was gone but no emails received…
2 Likes