# Where can i buy a replacement cable **URL:** \ **Category:** P2: 5k(+/XR)\ **Created:** [November 1, 2022, 4:15pm UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592 "2022-11-01T16:15:52Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Johan](https://forum.openmr.com/user_avatar/forum.openmr.com/johan/32/2840_2.png) [@Johan](https://forum.openmr.com/u/Johan)\ **Post date:** [November 1, 2022, 4:15pm UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/1 "2022-11-01T16:15:52Z")
Apperently i need to buy a new cable for my pimax 5k plus headset, but the official site of pimax doesn’t have the 5M Cable For Adapter Models in stock. Is there an alternative. Or does anyone have a link where i can buy it somewhere? ---
**Author:** ![Heliosurge](https://forum.openmr.com/user_avatar/forum.openmr.com/heliosurge/32/28073_2.png) [@Heliosurge](https://forum.openmr.com/u/Heliosurge)\ **Post date:** [November 1, 2022, 4:29pm UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/2 "2022-11-01T16:29:46Z")
@PimaxQuorra@hammerhead_gal can likely provide some assustance. ---
**Author:** ![Bramerit17](https://forum.openmr.com/user_avatar/forum.openmr.com/bramerit17/32/24357_2.png) [@Bramerit17](https://forum.openmr.com/u/Bramerit17)\ **Post date:** [November 1, 2022, 6:37pm UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/3 "2022-11-01T18:37:21Z")
> **[Câble de 5M pour les modèles d'adaptateurs | Pimax](https://pimax.com/fr/product/5m-cable-for-adapter-models/)** > > Câble DP/USB de 5m (adapté aux modèles d'adaptateurs)、Compatible avec Pimax 5K Plus/5K XR/partie de Vision Artisan/partie de Vision 8K Plus Johan, it is available on the official pimax website ---
**Author:** ![PimaxQuorra](https://forum.openmr.com/user_avatar/forum.openmr.com/pimaxquorra/32/15692_2.png) [@PimaxQuorra](https://forum.openmr.com/u/PimaxQuorra)\ **Post date:** [November 1, 2022, 6:53pm UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/4 "2022-11-01T18:53:33Z")
Hello, Which country you’re located in? I may require this info to check the availability with our support. ---
**Author:** ![Johan](https://forum.openmr.com/user_avatar/forum.openmr.com/johan/32/2840_2.png) [@Johan](https://forum.openmr.com/u/Johan)\ **Post date:** [November 2, 2022, 2:02pm UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/5 "2022-11-02T14:02:48Z")
I’m from the Netherlands ---
**Author:** ![Johan](https://forum.openmr.com/user_avatar/forum.openmr.com/johan/32/2840_2.png) [@Johan](https://forum.openmr.com/u/Johan)\ **Post date:** [November 3, 2022, 9:10pm UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/6 "2022-11-03T21:10:44Z")
If i try to buy 5m cable from the pimax store i get this massage: ![Screenshot_3](https://community.openmr.com/uploads/default/original/3X/9/a/9a3390b4201033d9cf30ff54e94e3ee13b976a07.png) but when i try to buy something else for example the 6m cable i get this massage: ![Screenshot_4](https://community.openmr.com/uploads/default/original/3X/0/2/02c46024179a6baf98e17dc583b60f68f887c292.png) so i think it is not availible in my country, is there any alternative? ---
**Author:** ![PimaxQuorra](https://forum.openmr.com/user_avatar/forum.openmr.com/pimaxquorra/32/15692_2.png) [@PimaxQuorra](https://forum.openmr.com/u/PimaxQuorra)\ **Post date:** [November 4, 2022, 2:32pm UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/7 "2022-11-04T14:32:42Z")
Hello Johan, I spoke with our support, they are checking the availability. I guess there are few stock at Martin’s place (Sweden), and hopefully they can schedule a shipment to your place ASAP. ---
**Author:** ![Bramerit17](https://forum.openmr.com/user_avatar/forum.openmr.com/bramerit17/32/24357_2.png) [@Bramerit17](https://forum.openmr.com/u/Bramerit17)\ **Post date:** [November 4, 2022, 5:12pm UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/8 "2022-11-04T17:12:38Z")
Hello PimaxQuorra I received a voucher from pimax for the purchase of a cable for my pimax because I am worried about the availability of this cable I got this reassuring message Do you think you can provide after-sales service on this type of product? ![20221104_180056-1](https://community.openmr.com/uploads/default/original/3X/b/c/bc2ce71c0bcc7010e634ca6b7861f7e678171357.jpeg) ---
**Author:** ![PimaxQuorra](https://forum.openmr.com/user_avatar/forum.openmr.com/pimaxquorra/32/15692_2.png) [@PimaxQuorra](https://forum.openmr.com/u/PimaxQuorra)\ **Post date:** [November 5, 2022, 1:10am UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/9 "2022-11-05T01:10:59Z")
Hello, The accessory will have 6months warranty period. If this is a replacement unit, I doubt that you might need seek assistant from our support team. ---
**Author:** ![Bramerit17](https://forum.openmr.com/user_avatar/forum.openmr.com/bramerit17/32/24357_2.png) [@Bramerit17](https://forum.openmr.com/u/Bramerit17)\ **Post date:** [November 5, 2022, 11:16am UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/10 "2022-11-05T11:16:00Z")
Given your answer, we did not understand each other My question is simple: I can’t order a replacement cable for my 5K+ on your official site! which European retailer is able to provide it to me? It is note unavailable on the Immersive Display sites - Ebay AMAZON - POVVR -etc!!! ---
**Author:** ![Heliosurge](https://forum.openmr.com/user_avatar/forum.openmr.com/heliosurge/32/28073_2.png) [@Heliosurge](https://forum.openmr.com/u/Heliosurge)\ **Post date:** [November 5, 2022, 11:20am UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/11 "2022-11-05T11:20:36Z")
I think you missed that Quorra said Marcin(Sweviver) may have stock himself for the adapter cable and is looking into seeing if you can purchase one and perhaps have him ship it. > [@PimaxQuorra](#): > > Hello Johan, > > I spoke with our support, they are checking the availability. > > I guess there are few stock at Martin’s place (Sweden), and hopefully they can schedule a shipment to your place ASAP. ---
**Author:** ![Bramerit17](https://forum.openmr.com/user_avatar/forum.openmr.com/bramerit17/32/24357_2.png) [@Bramerit17](https://forum.openmr.com/u/Bramerit17)\ **Post date:** [November 5, 2022, 11:51am UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/12 "2022-11-05T11:51:53Z")
OK, I understand better now! thank you heliosurge 😉 ---
**Author:** ![POVVR.se](https://forum.openmr.com/user_avatar/forum.openmr.com/povvr.se/32/16041_2.png) [@POVVR.se](https://forum.openmr.com/u/POVVR.se)\ **Post date:** [November 7, 2022, 8:49pm UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/13 "2022-11-07T20:49:45Z")
We do have one cable left in stock. [https://povvr.se/webshop.html#!/products/pimax-ersättningskabel-5m/variant/723288](https://povvr.se/webshop.html#!/products/pimax-ers%C3%A4ttningskabel-5m/variant/723288) You can contact us at kontakt@povvr.se for questions ---
**Author:** ![Bramerit17](https://forum.openmr.com/user_avatar/forum.openmr.com/bramerit17/32/24357_2.png) [@Bramerit17](https://forum.openmr.com/u/Bramerit17)\ **Post date:** [November 7, 2022, 9:14pm UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/14 "2022-11-07T21:14:27Z")
Thank you, I will contact you at this email address 👌 ---
**Author:** ![Rene](https://forum.openmr.com/letter_avatar_proxy/v4/letter/r/7cd45c/32.png) [@Rene](https://forum.openmr.com/u/Rene)\ **Post date:** [December 12, 2022, 3:08pm UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/15 "2022-12-12T15:08:30Z")
So after receiving my kat walk c2 and playing for some time with my 5k plus, it happend, what was bound to happen: My cable broke. I had hoped, that the wireless crystal/12k would be released early enough, that such fate would be circumvented, but since the crystal was not releasing in q3… So, now I alsohave the issue, that I need a new cable, but if I see it correct, I also can’t buy a new one in germany. @PimaxQuorra Where can I get a new one? ---
**Author:** ![PimaxQuorra](https://forum.openmr.com/user_avatar/forum.openmr.com/pimaxquorra/32/15692_2.png) [@PimaxQuorra](https://forum.openmr.com/u/PimaxQuorra)\ **Post date:** [December 13, 2022, 7:04am UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/16 "2022-12-13T07:04:38Z")
Hello, Unfortunately the cable is currently out of stock. I’m checking with Martin, hopefully he has the replacement cables at his inventory. Will keep you posted. ---
**Author:** ![Heliosurge](https://forum.openmr.com/user_avatar/forum.openmr.com/heliosurge/32/28073_2.png) [@Heliosurge](https://forum.openmr.com/u/Heliosurge)\ **Post date:** [December 13, 2022, 1:18pm UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/17 "2022-12-13T13:18:46Z")
To confirm pimax will be stocking these cables again? Otherwise tjis makes these original Pimax WFoV hmds useless if one cannot purchase replacements when required. ---
**Author:** ![PimaxQuorra](https://forum.openmr.com/user_avatar/forum.openmr.com/pimaxquorra/32/15692_2.png) [@PimaxQuorra](https://forum.openmr.com/u/PimaxQuorra)\ **Post date:** [December 14, 2022, 11:51am UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/18 "2022-12-14T11:51:58Z")
Hello, Yes, we will be stocking these cables again. As there are certain numbers of users that owned the original Pimax series. ---
**Author:** ![RugbyGoth](https://forum.openmr.com/user_avatar/forum.openmr.com/rugbygoth/32/13242_2.png) [@RugbyGoth](https://forum.openmr.com/u/RugbyGoth)\ **Post date:** [January 4, 2023, 9:29am UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/19 "2023-01-04T09:29:03Z")
Hi, I created a support ticket for the same reason. They told me it will be back on stock around January 25th. I hope those new cables will be a little bit more sturdy… ---
**Author:** ![RugbyGoth](https://forum.openmr.com/user_avatar/forum.openmr.com/rugbygoth/32/13242_2.png) [@RugbyGoth](https://forum.openmr.com/u/RugbyGoth)\ **Post date:** [February 24, 2023, 1:25pm UTC](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592/20 "2023-02-24T13:25:15Z")
I just received my replacement cable. Big thank you to Kathy at customer support! [Next page](https://forum.openmr.com/t/where-can-i-buy-a-replacement-cable/39592.md?page=2)