Pimax Crystal Status Updates-Official

The 12k was not a thing in the year they announced to launch in it.

Has anyone seen a working 12k with final hardware?

Hopefully Pimax take the 12k to CES 2023.

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@Atmos
It seems to me, you can at least update the table to reflect they’ve confirmed several AMD GPU models as being compatible (with a note about the Display Stream Compression if it’s still relevant).

Please also consider that in their table (whether you’re in a position to agree or believe it), they’re officially saying that anything on that table that’s in a ‘READY’ status has been tested and confirmed working.

We’ve simply not seen all of it ‘officially’ at any of the Roadshows yet.

Let them bear the burden of that reality and let’s hope they can shuffle feet to get it shown going forward at future roadshows and CES2023. If they falter compared to their table, then it’s on them, right?

@anon57422158 Fair???

I’ve poste the AMD Compatibility List on the other Thread. :innocent:

Does anybody have a link to some roadshow visitor reporting on trying the 42ppd lens, by the way?

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I think you need help Kevin.

100% agreed. Unfortunately pimax’s integrity has taken numerous hits between claiming the Crystal Released at the end of Sept. Which is obviously false as it still has not released. Then there has been other failed promises from the Kickstarter that were renegged on like removing 1 of the 3 pieces of software. Along with 1 pimax member toxicly attacking consumers over DMAS complaints or even safety complaints when a poorly chosen travel plug adapter was shipped to AU.

Atmos maybe focusing on what is not ready. But it is accurate to what was demoed and what people reported vs pimax list claiming things are good. To which we heard that before with things not limited to just the piss poor ET that should never have had backers charged for as 1 it was a stretch goal for free Eye Tracking and 2 it should never have been released in that condition. Even delaying it another year would have been better. Plus backers whom only backed after ET was unlocked could have gone after pimax as many only backed because of free ET.

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I think people need to take a step back and take a look at the larger picture and realize how absurd the entire discussion is. Getting down into the weeds splitting hairs over development updates line by line and arguing over whether Pimax is lying is a waste of everyone’s time.

This is what happens. This is why other companies keep tight lipped about their development and maintain a thick layer of filtering between their engineering departments and the public.

This is what leads to going down rabbit holes with these threads.

Taking a larger view, why are we even here? Why was this thread necessary? To counter Atmos’s posts. What’s giving Atmos fuel to work with? Pimax announced a future release date for the Crystal and then missed it.

This leads to the notion that Pimax needs to stop missing its dates. Bam! Problem solved!

Only that hasn’t been working. And it will, in fact, never work. Not for Pimax. And not for any other company either. Engineering routinely takes longer than expected and planned features get mutated, pushed to the future list, or just dropped. That’s the way it is for every engineering department in every company on the planet. Customers get confused and angry when they are exposed to this.

Pimax needs to stop announcing projected future dates for anything still under development.

Consider how different discussions would be if Pimax had never declared Crystal shipping in Q3 2022 to the public. And what did Pimax gain for that declaration exactly? They took on risk of missing that date for what? And that applies even more so to announcing the 12K for Q4 2022. What did they gain by declaring that date which was far into the future? Especially when hardly anyone believes their dates anyway.

I think Pimax is okay to continue announcing what they’re working on and being very open about their development updates and what features they’re targeting and all that. Expressing it as a percentage of development complete is fine. Just stop giving projected dates for those products to the public.

Because as soon as Pimax gives a projected date, it changes the discussion from talking about the product itself to discussion about whether Pimax can be trusted to hit its date. It changes the discussion into… well… these absurd threads on this forum. And not just on this forum. You can see the same sentiment in videos from YouTube influencers and other media.

The problem isn’t development delays and missing your dates, Pimax. The problem is making promises to the public about dates that you can’t actually guarantee.

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I obviously don’t know the whole background of this stuff between you guys.

But… I’m not sure you guys sparring back and forth with each other, regardless of who’s more or less in the ‘right’ is ultimately helping. I suppose from a drama/entertainment value for those with :popcorn: it might be.

But both of you guys consider new prospective customers entering this forum. If both of you care at all about PIMAX and its betterment and that translating into better products and services, part of that is not only educating these people on the reality and true state of things, but it is working together to admit error, admit things could be improved, and move forward in a positive direction. (<— master class run-on sentence…)

As a prospective customer, I want to see the reality of things before I drop tons of money on a product. If there are clear issues and concerns, I want to see positive addressment and action plans to solve them. I don’t wanna see two people constantly beating each other over the head… Especially a PIMAX Rep/Employee.

From my viewpoint at the moment, I see obvious need for improvement in various areas from PIMAX. I’m sure there are good reasons for X, Y & Z happening from PIMAX’s point of view.

Though, once a company opens up their upcoming products in such a fashion as PIMAX has, the floodgates are open for critical comments that may feel unfair.

I think it’s healthy to be critical and also healthy to accept criticism with an open-mind, as long as we can refrain too much from beating dead horses.

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Disagree as you have been polarized against him from the start. If you demo something and it has been reported working well it is on his list both good experiences and bad. We just need less zealot reactions when you dislike an observation.

Own it. It was a lie that the Crystal was ready to ship in Oct. Why the team chose to release that falsehood is truely baffling.

Atmos list was a clear opportunity to release info when an incomplete or poor demoed item was fixed. Instead of going on the attack.

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Other companies post when there are unexpected delays instead of posting it released only to later demonstrate that never happened by showing the product is not ready a couple of months later.

Pimax needs to learn to be honest in there communications and ensure there employees do not become toxic responding to the community because of there own rose colored glasses.

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And your right as it would only also put Kevin in a very bad light. The team has often had to apologize needlessly due to poor reactions that are not professional.

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Frankly i don’t get all the stress over the differences in the 2 lists. The data not being from the same sources, at the same time, why would it not be different.
.
That @Atmos’ list isn’t totally subjective doesn’t bother me any more than Pimax’s list not being so does. Pimax is listing what it thinks is ready. Atmos is listing what people experiencing Crystal have to say about that.They aren’t for the exact same purpose. Surely, where the data intersects and isn’t in agreement can be updated without all the histrionics.

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Very well said. Considering they are working on both hardware and software. The demoed headsets are obviously behind compared to home where things are being worked on.

If the Roadshow hmds were at the same level as the DeV Teams they would be demoing things lime Wireless 6e.

Folks have already commented on what appears to be lag between controller movement and what is seen on screen in the Battery status update. Now since this was a cinematic update; it could simply be a filming issue.

I remember 1 company I worked for created a safety video. However with filming and refilming certain scenes. They created a miss where a maintenance mechanic in am earlier scene had the machine locked out with Tags. A moment later while giving a speech the machine was no longer locked out and the disconnect was On.

An easy filming mistake. But considering it presents a Health & Safety issue that is against Safety. They should have at least either omit that part or schedule a time to refilm that scene. However they never did anything to fix it. Which is and isn’t surprising.

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Is this because we are stupid and unable to deal with it instead of enjoying the anticipations that other manufacturers’ engineers keep hidden from us?

Nah. They just need honest communication when delays happen. And yes there are other companies that do share public progress on a pending product.

A smart company whom chooses to share things does so with open honest updates. Not creating vapor claiming it was ready and released a couple of months ago. :vulcan_salute::wink::+1:

Now pimax should maybe stop doing this if they don’t feel they are up to doing it right. Simply wait til it is ready to ship.

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I don’t think the communication isn’t honest, they are simply too optimistic and they miss the deadline. When you realize this it’s too late, at that point it’s so obvious to everyone. But what I meant is that it shouldn’t be that complicated for us to deal with it

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Another thing I would like to draw attention to is that Pimax competes with much larger contenders with marketing budgets orders of magnitude larger, so the only way to get a space is to announce before everyone else. If you wait too long you will be eclipsed.

Do not blame the consumer for being disappointed at a company repeatedly having deadline issues and refusing to acknowledge them or try to fight about it. I very clearly remember Kevin trying to argue at length Pimax did not miss their Q3 date for the Crystal and tried to frame us as being in the wrong for having any frustrations about it now seemingly not launching for consumers till at least 2 quarters later.

That is Pimax’s fault, their bad behavior, not our’s.

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is certainly Pimax’s fault

What I mean is just that it should be easy for us to deal with, nothing more. It’s Pimax’s fault, but I think the reaction is exaggerated. I’m angry when the product I receive is faulty, not when the engineers didn’t finish the job on time, I know that can happen. And no, I don’t prefer development to be hidden from me to avoid disappointment. I can handle disappointment, I’m an adult.

For example, I’m still very angry for the 5K+'s defective cable, they should have replaced it even out of warranty because they marketed a very bad cable. There are mistakes easy to handle, and mistakes less easy to handle. Delays can happen, and when they occur there is nothing you can do