So a issue i have been experiencing more and more recently is as my pomax crystal original battery gets below 3 bars battery charge and hits 2 bars the headset starts to go haywire. If im using lighthouse tracking the whole scene will start glitching, tipping and skidding all over the place. A simple restart will still yield the same issues. Only way to resolve the issue is to completely swap out the battery for another one that is fully charged only for the issue to repeat when it gets back down to that 2 bar mark again
It could be related to the battery.
Are you using a power bank connected to the side USB-C port?
no, i am just using the 2 oem batteries that came with the headset
It sounds like the battery may have degraded.
You could try connecting a power bank or an external power source to the side USB-C port to see if the issue persists. If the problem goes away, it could indicate that the battery is the cause.
In the meantime, I’d also recommend submitting a support ticket to see if our support team can provide a replacement battery quote.