# Pi\_server.exe crashing

**URL:** <https://forum.openmr.com/t/pi-server-exe-crashing/43063>\
**Category:** Report Bugs\
**Tags:** support\
**Created:** [April 29, 2026, 3:15am UTC](https://forum.openmr.com/t/pi-server-exe-crashing/43063 "2026-04-29T03:15:32Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![1tbnqcg5wlgy](https://forum.openmr.com/letter_avatar_proxy/v4/letter/1/e9c0ed/32.png) [@1tbnqcg5wlgy](https://forum.openmr.com/u/1tbnqcg5wlgy)\
**Post date:** [April 29, 2026, 3:15am UTC](https://forum.openmr.com/t/pi-server-exe-crashing/43063/1 "2026-04-29T03:15:33Z")

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**Title:** `pi_server.exe` crashing at `d3d11.dll+0x218ff`, reading `0xFFFFFFFFFFFFFFFF`

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**Describe Bug Below:** `pi_server.exe` crashing at `d3d11.dll+0x218ff`, reading `0xFFFFFFFFFFFFFFFF`, with the `PredictFilterDLL.dll` / `pimax_slam.pi.dll` / `tobii_stream_engine.dll` modules in the stack

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**Video if possible:**

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**Steps to Reproduce**

1. Happens about 5 minutes into msfs2024 VR using Pimax OpenXR.

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**Pimax Hmd Model: Pimax Crystal Super**  
**Firmware version: V1.0.13**

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**System Info**  
**OS: Win 11 Home**  
**Build Version: 25H2**  
**CPU Model:13th Gen Intel i7-13700KF**  
**Memory: 64 GB**  
**GPU Model/Brand: Nvidia RTX 5090**  
**GPU Driver Version: GRD 596.36**

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**Upload Logs Below:**  
If the file is too large to upload directly, upload it to a cloud service (e.g., Google Drive, Dropbox) and share the download link.

> **[Google Drive: Sign-in](https://accounts.google.com/v3/signin/identifier?continue=https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F1jTNSqwFdayJaRaAH4SK7I3OVwTdE1UXS%2Fview%3Fusp%3Dsharing&dsh=S1563117941%3A1777432534148896&followup=https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F1jTNSqwFdayJaRaAH4SK7I3OVwTdE1UXS%2Fview%3Fusp%3Dsharing&osid=1&passive=1209600&service=wise&flowName=GlifWebSignIn&flowEntry=ServiceLogin&ifkv=AWa2PasZ1JXS01whOHKJHK4WaFSl_FdEbAs6t_uyffdlsRS5YBTD202R4vbhh8ozN-rEEZTGnrCmlQ)**
>
> Access Google Drive with a Google account (for personal use) or Google Workspace account (for business use).

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<div class="post-metadata">

**Author:** ![PimaxQuorra](https://forum.openmr.com/user_avatar/forum.openmr.com/pimaxquorra/32/15692_2.png) [@PimaxQuorra](https://forum.openmr.com/u/PimaxQuorra)\
**Post date:** [April 29, 2026, 7:52am UTC](https://forum.openmr.com/t/pi-server-exe-crashing/43063/2 "2026-04-29T07:52:25Z")

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Hi,

I’ve requested permission to access the log files so I can forward them to the developers for further analysis.

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<div class="post-metadata">

**Author:** ![1tbnqcg5wlgy](https://forum.openmr.com/letter_avatar_proxy/v4/letter/1/e9c0ed/32.png) [@1tbnqcg5wlgy](https://forum.openmr.com/u/1tbnqcg5wlgy)\
**Post date:** [April 30, 2026, 1:43am UTC](https://forum.openmr.com/t/pi-server-exe-crashing/43063/3 "2026-04-30T01:43:03Z")

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Thanks. You should have access now.

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<div class="post-metadata">

**Author:** ![PimaxQuorra](https://forum.openmr.com/user_avatar/forum.openmr.com/pimaxquorra/32/15692_2.png) [@PimaxQuorra](https://forum.openmr.com/u/PimaxQuorra)\
**Post date:** [April 30, 2026, 8:36am UTC](https://forum.openmr.com/t/pi-server-exe-crashing/43063/4 "2026-04-30T08:36:28Z")

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Alright! Let me downlaod it now.

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<div class="post-metadata">

**Author:** ![PimaxQuorra](https://forum.openmr.com/user_avatar/forum.openmr.com/pimaxquorra/32/15692_2.png) [@PimaxQuorra](https://forum.openmr.com/u/PimaxQuorra)\
**Post date:** [May 7, 2026, 2:12am UTC](https://forum.openmr.com/t/pi-server-exe-crashing/43063/5 "2026-05-07T02:12:01Z")

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Hi,

Could you please export the full log files for me through Pimax Play?

 ![image](https://forum.openmr.com/uploads/default/original/3X/8/5/8500eed22321d94b30f8ab7d447932cecb0b7e57.png)