New Crystal super ultrawide owner

delivery of super UW today, i must say it huge comfort upgrade over the light, but im having a few issues, when turn brightness up or down flashing in right eye also there is a bad pixel and also looks like the is a smudge over the lenes hard to explain but it not evean as clear as the PCL

Flashing in the right eye—do you mean flickering?

Have you reached out to our support team yet? Are you running the latest client, version 1.43.3, from pimax.com?

Flashing white light when adjusting the brightness only in right eye, now also noticed horizontal lines almost between the panels and lenes. ive seen these and now cant unsee hard to explain but it not clear screen

also my Ultrawide gets some white flashing in the right screen, right lower corner

but only while adjusting, after it is fine, but I only saw it while using the newest firmware and update of the App.

Okay. Please file a support ticket — you may need to request a replacement due to the dead pixel.

As for the flickering, let me ask the team to test it on the UW module.

Roger that.