This is indeed a problem since the start,most people whith who i play online with a pimax headset are very very hard to understand..Low volume,sounds muffled..
I told this many times here on the forum but pimax never answerd or fixed the problem!
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Always interesting that you project there are solutions and your unwillingness to make them public. Creating either an illusion or reality that this is just fluff.
Still avoiding answering simple questions as well. What is the expression?
â____ or get off the pot.â
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@stixvr it seems @anon57422158 can solve all your problems with the headsetâs ipd strain issues and clarity. You just need to schedule a 1 on 1 with him along with all other people he has ignored.
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Another words your only using what the community has come up with that works for some. Gotcha you have nothing new.
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I am more looking forward to you helping those whom have been asking for months on getting ipd/strain and clarity fixed as you never seem to participate there.
Maybe while your at it you can resolve the tracking issues that seems to be a headset calibration issue that some are having.
And fix the broken USB-C that seems to be configured on some customers headsets in usb 1.1 mode making the HT, ET and web cams not able to work(as they need min Usb2).
How about the usb audio issue that affects usb microphones like the one in pimax headsets
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Yes where you made claims that all these issues are easily remedied requiring 1 on 1 help to setup a pimax headset. Which means the headset is not designed for ease of use out of the box even for advanced pc vr users.
So make sure a new disclaimer notice is put in the box.
âIf you plan on reviewing our product; please contact support as you will likely need our help to be able to have a good experience to give a favourable review. Our headset is not designed for plug & play experience out of the box.â
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Now if only we could get this kind of experience in Resolving tickets effectively the first time. It must be taking up a lot of resources to provide one on one setup vs an adequate user manual.
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Please check the forum there are many whom have asked for help setting up the headset. So your backlog of requests is there or do you pick and choose whom to help like you do with avoiding questions?
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I have read all you have posted and as usual you seem to be avoiding questions or providing real answers.
Take you phone with you and multitask; with your bravado you should be able to scan the forum and reddit and resolve peopleâs setup issues by next friday.(Maybe Techguy50 can help you)
The other things your ignoring maybe not.
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So if I understand correctly you can resolve any issue 1:1 but you can not even solve 1 single of his issues here on the forum. Is that correctly summarized?
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I guess the issues people have are pretty much the same in the majority of the cases?
Thus it might be best to put your tutorials into PE as wizards, so the biggest group of Pimax customers can benefit (I guess most 1:1 sessions are with business customers?).
PE is definitely a big step into the right direction!
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For sure!! Without PE I donât think I would have been able to fix my eye strain. Huge improvement
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I was generalising based on your comment that you âwish Martin or I would have had the chance to talk to himâ, you didnât say you wish he had talked to âpimaxâ.
I also didnât say everyone or project that, youâre inferring that to belittle my opinion which is what youâve done a few times.
Iâm clearly suggesting what he is facing is what buyers are âpotentiallyâ and âcouldâ be facing, not âareâ facing! I couldnât say what the ratio of people would be, Iâm obviously in no position to, and Iâm sure you arenât either as you wonât hear every story or complaint or know about people that discuss it in private or just put up with things.
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Letâs not confuse with whom uses sock puppets for self promotion as all was unveiled long ago. I will however not post the screenshots as your past actions in such are not important to bring back into the light.
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Whatâs going on⌠Ohhh same old same old.
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i think his first impressions count more to usâŚ
We never know how his updated review will be influenced by pimax nowâŚ
Also the things he mentioned are well known issues since the beginning(bad mic,wich mabe can be fixed with a fix in pitools but nobody listened to these problems.Eyestrain, alot off people had this problem since the beginning) And the audio we all know by nowâŚ
I sold my 8kx while still waiting on my DMAS all this time,But when those issues get fixed i will maybe buy a pimax 8kx againâŚ
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To be fair, ipd/eye strain issues are going to be unique for every user. Some will experience it, some wonât. I personally have ipd of 63 and no longer get eye strain since using the lowest ipd setting and wearing glasses with the thick foam. No offsets needed.
A wizard walkthrough guide in Pimax experience on headset adjustment and using ipd + vertical offsets could be helpful for some. But for others, only the extreme hardware ipd mod may give relief.
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No wonder Youâre not getting any eyestrain if Youâre wearing glasses with thick foam⌠
Iâll see myself out⌠
#DadJoke 
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Itâs not fair to criticise Heliosurge with this, and it seems like a deliberate attempt on your behalf to divert the conversation by strawmanning what Heliosurge was trying to say, by taking what he said out of context and misconstruing it in what appears to be an attempt to make his argument more easily refutable, because you had no refutation to use.
Heliosurge was only pointing out that you allude and refer to solutions for issues people experience, without ever providing much by the way of details regarding those solutions, especially on the subject of IPD.
In fact, when it comes to posts which you have made in relation to IPD, I havenât seen much by the way of your posts in which you have provided detailed solutions or guides to fix clarity or IPD issues, only refutations and dismissals by claiming that these issues only affect the small minorities and outliers who are not like most other people whom you have known to have used Pimax headsets.
So if anything, it was a nudge for you to provide more details on those supposed solutions, and not an attack on you or an expectation that you ought to meet all of Pimaxâs customer service work.
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am I just really dumb? I donât understand the humor in this at all. ELI5 please doctor.
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