I want to cancel my Pre Order please

General discussion
1

Hello @anon74848233
I wish to cancel my order for the 5K BE please, can you help me with this. I can’t seem to get any response.

I also PM’d you yesterday asking with the order number and email.

Would be appreciated if i could get some help, thank you :slight_smile:

2 Likes
3

That doesn’t even make any sense.

4

Looks like a spam post. I’ve flagged it.

5

Any idea how long it takes to get a response from them round here?

6

Bump, still need help please admins

7

@Heliosurge Hey, is there a specific some one i need to contact to get this done? just wondering, no idea who runs refunds or if anyone does. But I can’t seem to get a hold of anyone

2 Likes
8

Hi.

The team is small & likely fairly busy.

We can also reachout to @Matthew.Xu @Sean.Huang one of these gentlemen might be able to help you with getting this complete.

2 Likes
9

Thanks, good to have you here. Dan.:grin:

1 Like
10

Please send me the order number and I will apply for a refund for you. Thank you.

1 Like
11

@Matthew.Xu

I have Pm’d you the details of the order an order number

1 Like
12

Hello

I wish to cancel my order for the 5K + please,

Can you help me with this.

I sent a request without response

13

Sorry for the inconvenient
Please email your order number and reason to preoder2pimaxvr.com . we will arrange the cancellation for you

14

Did You mean preorder@pimaxvr.com ?

15

ok it’s done thank you.

2 Likes
16

.,nevermind