# How to replace an Index Controller battery when both Pimax and Valve refuse to help you and tell you to buy a new controller instead

**URL:** <https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095>\
**Category:** Controllers\
**Tags:** youtube, mod\
**Created:** [August 4, 2022, 3:52pm UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095 "2022-08-04T15:52:51Z")\
**Posts on this page:** 15\
**Page:** 2

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**Author:** ![SneakyJoe](https://forum.openmr.com/user_avatar/forum.openmr.com/sneakyjoe/32/13218_2.png) [@SneakyJoe](https://forum.openmr.com/u/SneakyJoe)\
**Post date:** [September 26, 2022, 12:11am UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095/21 "2022-09-26T00:11:22Z")

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The battery that won’t need soldering is ready and is accessible on Aliexpress for purchase. Surely, it won’t give old dead controller as much playtime as the original did, but it’s something when everyone else failed to help you.

 ![unknown](https://community.openmr.com/uploads/default/original/3X/a/1/a11435cf241177839fcae0be50f583d36da104ff.jpeg)

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**Author:** ![dogbite](https://forum.openmr.com/user_avatar/forum.openmr.com/dogbite/32/1793_2.png) [@dogbite](https://forum.openmr.com/u/dogbite)\
**Post date:** [September 26, 2022, 1:03pm UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095/22 "2022-09-26T13:03:35Z")

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Fortunately (or unfortunately) I have spare batteries in my first set of ICs which had stick failure. Have only 4 months on them. 😃

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**Author:** ![3D\_FAN](https://forum.openmr.com/letter_avatar_proxy/v4/letter/3/ec9cab/32.png) [@3D\_FAN](https://forum.openmr.com/u/3D_FAN)\
**Post date:** [October 9, 2022, 3:16pm UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095/23 "2022-10-09T15:16:57Z")

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Could you share an Aliexpress part no or something else to find it on Aliexpress? I googled it, but failed. Maybe already removed…

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**Author:** ![SneakyJoe](https://forum.openmr.com/user_avatar/forum.openmr.com/sneakyjoe/32/13218_2.png) [@SneakyJoe](https://forum.openmr.com/u/SneakyJoe)\
**Post date:** [October 9, 2022, 3:28pm UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095/24 "2022-10-09T15:28:08Z")

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> **[11.87US $ 8% OFF|XINJ 3.8V 1000 mAh 822048 Thermistor 3 Wires Polymer Li Lipo...](https://www.aliexpress.us/item/3256804437097656.html?gatewayAdapt=glo2usa4itemAdapt&_randl_shipto=US)**
>
> Smarter Shopping, Better Living! Aliexpress.com

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**Author:** ![3D\_FAN](https://forum.openmr.com/letter_avatar_proxy/v4/letter/3/ec9cab/32.png) [@3D\_FAN](https://forum.openmr.com/u/3D_FAN)\
**Post date:** [October 9, 2022, 9:48pm UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095/25 "2022-10-09T21:48:55Z")

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Thanks for sharing, 👍 but it doesn´t work from Europe, at least not for me, regardless which browser I use.  
Error always “Page Not Found”, I tested the ID (part no 3256804437097656) separately, no luck.  
Maybe geo-location issue with Aliexpress. I faced this before with other items. 🤷

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<div class="post-metadata">

**Author:** ![SneakyJoe](https://forum.openmr.com/user_avatar/forum.openmr.com/sneakyjoe/32/13218_2.png) [@SneakyJoe](https://forum.openmr.com/u/SneakyJoe)\
**Post date:** [October 9, 2022, 10:03pm UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095/26 "2022-10-09T22:03:01Z")

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Seller did say it won’t work for Germany because german border control won’t let just batteries in.

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**Author:** ![3D\_FAN](https://forum.openmr.com/letter_avatar_proxy/v4/letter/3/ec9cab/32.png) [@3D\_FAN](https://forum.openmr.com/u/3D_FAN)\
**Post date:** [October 10, 2022, 6:40pm UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095/27 "2022-10-10T18:40:16Z")

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Ah. it´s about the European Safety rules regarding LiIon batteries of all kind. It´s not only german customs. I would pay for the extra packaging and delivery though.  
Just ordered 18650 LiPo batteries, I receive them via German Post. Works fine.  
It´s a logistics problem, not a customs problem. Excuses…  
But thank you for letting me know.

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**Author:** ![SneakyJoe](https://forum.openmr.com/user_avatar/forum.openmr.com/sneakyjoe/32/13218_2.png) [@SneakyJoe](https://forum.openmr.com/u/SneakyJoe)\
**Post date:** [October 10, 2022, 7:14pm UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095/28 "2022-10-10T19:14:46Z")

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Maybe you can try to contact the seller (access their page through a vpn) and ask them to send it under your responsibility, like if it reaches customs - they’re clear and it’s on you after. He’s a nice guy as it seems, might assist if you explain the situation.

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**Author:** ![system](https://forum.openmr.com/uploads/default/original/2X/1/19863a63bd0f452a38669829a92f279c59ddd490.png) [@system](https://forum.openmr.com/u/system)\
**Post date:** [December 9, 2022, 7:15pm UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095/29 "2022-12-09T19:15:25Z")

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This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.

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**Author:** ![MReis](https://forum.openmr.com/user_avatar/forum.openmr.com/mreis/32/1745_2.png) [@MReis](https://forum.openmr.com/u/MReis)\
**Post date:** [November 30, 2025, 11:40am UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095/30 "2025-11-30T11:40:42Z")

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**Author:** ![MReis](https://forum.openmr.com/user_avatar/forum.openmr.com/mreis/32/1745_2.png) [@MReis](https://forum.openmr.com/u/MReis)\
**Post date:** [November 30, 2025, 11:43am UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095/31 "2025-11-30T11:43:25Z")

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Just to update, currently you can get a battery on amazon and Batteries America with BMR:

> **[Cameron Sino Replacement Battery for Valve Index Controller PN: Valve PT822048...](https://www.amazon.de/-/en/Cameron-Replacement-Battery-Valve-Controller/dp/B0D147NQWS)**
>
> Cameron Sino. Cameron Sino is a brand focusing on sell battery, we aim at supplying high-quality professional battery products. ❤Fit model for: Valve. Index controller. Part number for: Valve. PT822048 Please note: - Be carefully check the model...

and

> **[CS-VIC100SL : Battery for Valve Index Controller - Replaces Valve PT822048](https://batteriesamerica.com/products/cs-vic100sl-battery-for-valve-index-controller-replaces-valve-pt822048?utm_source=chatgpt.com)**
>
> The CS-VIC100SL is a replacement rechargeable battery for Valve products.This battery replaces the following OEM part number(s):Valve PT822048This battery is compatible with the following model(s):Valve Index ControllerSpecifications: Voltage 3.8V...

Since mine are dead now, I will follow @SneakyJoe ‘s Guide (Thanks for taking the first steps!).

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**Author:** ![XRC](https://forum.openmr.com/letter_avatar_proxy/v4/letter/x/ecd19e/32.png) [@XRC](https://forum.openmr.com/u/XRC)\
**Post date:** [November 30, 2025, 12:08pm UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095/32 "2025-11-30T12:08:06Z")

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![PXL_20250625_043221684](https://forum.openmr.com/uploads/default/original/3X/e/9/e9df817ea6db19295b039f7b92acb8879ac568d6.jpeg)

 ![PXL_20250625_050551709](https://forum.openmr.com/uploads/default/original/3X/b/d/bdd93e45afee7262a178250f1991d1e76b9e7c05.jpeg)

Here’s my input

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**Author:** ![MReis](https://forum.openmr.com/user_avatar/forum.openmr.com/mreis/32/1745_2.png) [@MReis](https://forum.openmr.com/u/MReis)\
**Post date:** [November 30, 2025, 12:29pm UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095/33 "2025-11-30T12:29:44Z")

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Hey Thanks!! Never can hurt to have as many pics as possible in those “never open it up again” designs!

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**Author:** ![XRC](https://forum.openmr.com/letter_avatar_proxy/v4/letter/x/ecd19e/32.png) [@XRC](https://forum.openmr.com/u/XRC)\
**Post date:** [November 30, 2025, 2:39pm UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095/34 "2025-11-30T14:39:42Z")

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The plastic mounting tabs for the lower grip plate is perhaps the index controller Achilles heel, it represents the majority of my 34 controller RMA since launch day. Had the first two sets replaced due to “click gate”.

Just shipped my latest Index left controller RMA back to Netherlands for inspection and replacement as we still get 2 years warranty like EU.

The RMA also include 1 snapped stick (my fault - beat saber - they replaced as goodwill gesture 🙌), several drifting sticks and jammed triggers but primarily the grip plate mounting failing causing the plate to try and detach. It can be taped a while but the grip function starts to become unreliable or fail completely.

Playing alot of roomscale shooters and Into the Radius/saints & sinners, compound, until you fall constantly gripping two handed weapons.

Despite trying not to apply excess grip force it eventually degrades from “too much gripping” 🤭

 ![PXL_20251125_070308163](https://forum.openmr.com/uploads/default/original/3X/1/f/1f056754533f462ea9d9458429463465d37b84f2.jpeg)

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<div class="post-metadata">

**Author:** ![XRC](https://forum.openmr.com/letter_avatar_proxy/v4/letter/x/ecd19e/32.png) [@XRC](https://forum.openmr.com/u/XRC)\
**Post date:** [November 30, 2025, 2:45pm UTC](https://forum.openmr.com/t/how-to-replace-an-index-controller-battery-when-both-pimax-and-valve-refuse-to-help-you-and-tell-you-to-buy-a-new-controller-instead/39095/35 "2025-11-30T14:45:11Z")

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Some more disassembly pics

 ![PXL_20250625_044422404](https://forum.openmr.com/uploads/default/original/3X/b/6/b68ede8aafc64f45af1d91f97eed2e778fd8011a.jpeg)

 ![PXL_20250625_045644553](https://forum.openmr.com/uploads/default/original/3X/a/0/a0fcf9f5cc10ddff89de94f2898e6128cad0a74e.jpeg)

 ![PXL_20250625_043124541](https://forum.openmr.com/uploads/default/original/3X/d/d/dddb23c3c41b8c9fe3297e9d2789774b9c1c36f3.jpeg)

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