Crystal is here. Reserve yours

… or the other way around… Probably a bit of vicious circle, too.

Yeah, that knife can cut both ways. On the other hand, Kevin HAS to be here. The haters don’t.
They can bugger off any time they like.

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Not sure who you’d say those are. But I think they all actually are paying Pimax customers, who have owned most of the time multiple Pimax products and are interested in the upcoming products. Hard to call them ‘haters’.

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Nah, he could just have Heliosurge here, who actually does have control over his temper. He never insults or fights with people here and even though I don’t always agree with him, he does a great job here.

Or Sweviver, who generally seems to be able to control himself. I think the only time I saw him lose control was in that fight with UploadVR when he threatened to sue them (wow that was some serious entertainment LOL). But here on the forum he’s always nice even though I’m sure he doesn’t always like what he reads. But that’s how it should be. If you’re serious about managing a company you just can’t insult your paying clients.

I’ve owned 3 Pimax headsets and am looking forward to getting my fourth. I don’t have any interest in any other brand. I am not a troll even though I have been accused of being one by Kevin. I want this brand to succeed, that doesn’t mean I am not allowed to have criticism of this company and will vocalize that whenever I see fit.

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I agree with this. I’ve had people here warn me that if I dare criticize Pimax or its products, Pimax will come down on me or something. But as far as I’ve seen, it’s not about whether you’re criticizing them. It’s about whether you’re polite and/or whether you making baseless and inaccurate claims. If you are rude to Pimax, they will bite you right back. And I think that’s a shock to some people who are used to corporations always responding to them politely no matter how deliberately rude and unreasonable they are.

Much as there are some people here who seem to think that I’m a stalwart Pimax supporter, I am actually sharply critical of some of Pimax’s products and practices. And I have not been shy about telling them so. But I am polite about it, and I try to keep my remarks factual and accurate. I’ve had nothing but friendly responses from Pimax. Sometimes I’ve even been surprised by that when I’ve posted something that’s actually scathing toward them, but they seem to accept that feedback in the good faith in which I meant it.

Also if someone claims that Pimax will fail just because it’s Pimax, that is still a baseless claim even if the prediction later turns out to be accurate.

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Never “just because entity=X”, but because of entityX’s having a certain trackrecord, and then repeating all too familiar trajectories. Reputation is earned.

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LOL. It’s actually funny when you write it down like that. It’s mostly kevin though, the other Pimax employees here always are nice and professional. It’s interesting how you applaud Kevin’s behavior. Its just unprofessional and anti productive and I don’t think many employers would be happy with such employee. He definitely wouldn’t last in my company, I want happy customers. Pimax being pimax doesn’t seem to care too much.

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Well they won’t unfortunately. Most of the features for the roadshow will be disabled

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We live in a culture where someone ordering coffee at a coffee shop can be deliberately rude, provocative, demeaning, hateful, condescending, nasty, and just downright mean to an employee working there, and if that employee does anything other than smile and respond politely and submissively without showing a hint of how she was just treated, she will be fired.

I’m not convinced that this is the best state of affairs for our culture.

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I haven’t seen such posts here on the forum lately. If you did, can you quote one? “Condescending”, maybe, but ‘hateful’, ‘demeaning’, nah, haven’t seen that in a while here. I remember a few times on the forum where it happened (during the kickstarter period) but such post just gets deleted and/or the user banned. Rightfully so.

Because it’s the best way to handle such situation. If you get angry yourself, the situation can quickly escalate and can even quickly get violent. It’s in no way going to help anybody. It’s just the professional way to stay cool and don’t let it get to you. If you can’t control yourself, then better find a job where you don’t need to be around people.

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You may live in such a culture. I don’t know where you live, but what you describe seems to be a uniquely US custom, from my experiences, and abuse like that wouldn’t fly anywhere else.

In any case, this is not it.

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Hahaha yeah I’ve only seen such behaviour in the USA indeed, not in Europe. I remember in NYC I saw a client going bezerk at a car rental company, he wasn’t happy with something and now he was yelling at the poor guy working there “How he was NOTHING with his sh*tty job making lousy 30k usd per year” and stuff like that. I will never understand how somebody can act like that but oh well. Never seen something like that in Europe. Not sure what that’s all about. Either way, on the forum this is not happening neither.

@zuiquan1 Absolutely true! Fair criticism is a good thing.
Without it, it’s much harder for a company to improve. It’s the unremitting hostility and negativity that bugs me from some folks.
But Kevin- like all of us- has a responsibility to stay civil. We all fall down on that now and then I guess. I know I have.

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There is without a doubt some people who take things too far. It would be unfair to say they aren’t here. But I have seen ALOT of very fair critique about this new direction Pimax is taking. It’s measured takes, from people who historically are very level headed and don’t jump into accusatory fights. Yes, the overall sentiment here is negative. I think maybe Pimax has a duty to understand why that is and not brush it off as this forum being “toxic” or something like I have seen some people say.

There is a difference between a community that jumps on a bandwagon of hate and inflammatory remarks and community who generally is concerned about a new product announcement that seems very complicated to get right while they already have products under threat of being significantly delayed.

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THIS is winner’s mentality. If your getting criticism towards your company, you should ask yourself: why is that? Didn’t we communicate things correctly? Do we need to explain things better? Are there valid concerns here? Loser’s mentality is: “screw them, they don’t know that they’re talking about. Stupid customers!”

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Pimax release surveys asking what we want but then release what they dreamed about the night before.

Employ their biggest YT cheer leader and then have him disappear from YT.

Deny there’s any competition when after 7 years in business you only hold 0.06% of the VR market despite it being your primary business.

Release promo videos one after the other as if your company can achieve anything then struggle to get a basic headset out the door when you’re using 95% off the shelf parts.

Claim your business is making profit but suffer the embarrassment of going back to Kickstarter - just because.

Release high end products to a niche market, leave the middle ground where the money is then release a low end model no one asked for.

Pimax are bizarre. I just hope Crystal is enough to save them because it seems we can’t.

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Why did you shout at me?
Because you were standing on the end the of a cliff!

But why did you shout at me?
Because I thought you were going to fall!

But why did you shout at me?
Because I didn’t want to see you die!

But why did you shout at me?
Because I thought you couldn’t hear me!

But why did……
Are you listening??? No? Ok I won’t make my throat sore anymore.

Where was the survey for frontier? There wasn’t one as far as I am aware. There was one ages ago for the anniversary event, a completely unrelated thing.

Yes they employed him, and he works for them but not as a youtuber. What is so hard to grasp about that? Can Sweviver only be a youtuber for the rest of his life? You think he’s just sitting there doing nothing waiting for them to ask him to make a video?

Using off the shelf parts does not make these trivial products to develop. That is such a terrible terrible argument. Yes they missed the date, apparently some have already shipped in China so missing the date by like 1 or 2 months is hardly that drastic. Let’s see what it is like. If you’re calling the crystal or 12k a basic headset then you’re, as usual, arguing in bad faith and just making up points to attack pimax. The main concerns up until Portal were that the Crystal and 12K were far too ambitious and hard to pull off but now you’re here claiming they are basic?

0.21% for 5K plus and 8K (not sure if that’s a specific model or both 8KX and 8K+) on steam charts. I don’t put any weight into those numbers whatsoever though. It’s really hard to know what those numbers really mean. Like if it’s 0.21% of the 120 million claimed userbase then that’s over 250,000 headsets on the steam survey alone. Bigger companies thrive on less than that alone.

Reality is we just don’t really know any numbers outright. Also when have Pimax denied there being any competition? That’s users that say that, that there’s no wide FOV competition in the consumer space which is true but I don’t recall Pimax pushing that idea.

What is this middle ground they are missing and why is it the most profitable? The portal, crystal and 12k seem to cover all markets. I guess you’re referring to specifcally the 800-1200 price point? There’s a gap there in their new releases sure, but what makes you think that’s the most profitable? What are you basing that on? You constantly just make unsubstantiated claims and act as though they are fact.

You’re the only one claiming that means they are bankrupt. I don’t know if you geniunely believe that or not but plenty of companies go the kickstarter route even though they are massively successful already. Sure look at Brandon Sanderson, an immensely successful author. He went the kickstarter route recently, absolutely no need financially but it is another route.

Kickstarter was a crowdfunding platform initially, and still is in many cases, but it’s also used in a much wider way now and I struggle to believe you’re not aware of this.

Fwiw, I have been critical of the portal here and it makes me lose confidence in the support going forward for Crystal/12K but as usual I end up finding myself disagreeing with you because you’re almost never coming to the discusssion in good faith or with anything reasonable. Literally every single point you made there is unsubstantiated nonsense, and the worst part is that there is plenty to be skeptical and concerned about here and I feel that way about portal but of course you need to go completely off the deep end. I don’t know why I am even bothering to respond to this, I guess it’s more for other people as I don’t believe for a second that you will actually take anything on board.

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Got this email about the pre-order and realized it says the wigig transmitter and the 2x battery pack. Can anyone confirm this? @anon57422158 @SweViver @PimaxQuorra @hammerhead_gal

I was under the impression that the wigig transmitter wasn’t coming at launch, I also thought it was an additional purchase.

Also, seeing as the
Thanks in advance!

Edit: Also, it’s interesting that it’s a 5m cable. Sweviver confirmed that the Visions series (usb powered) cable works for Crystal but those come in the standard 4.5m and optical 6m.

Any chance we could get clarification on whether the cable in the box with the crystal is fibre optic or not?

Not a huge deal either way as I intend on getting the wigig as soon as I can (or perhaps it’s in the preorder?) So hopefully won’t need the cable anyway!

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