@Alan.sun hasn’t posted at all in March.
@Doman.Chen only posts to request PMs.
@Sean.Huang is down to one or two posts per day.
@anon74848233 is only posting shipping updates.
It used to be the case that those with issues getting a reply from tickets were offered some support via the forum from Pimax staff. Has there been a policy shift to move staff away from the forum?
I’ve been a month trying to get a reply on an open ticket [supen2028]. I’m curious why correspondence from Pimax is being taken private and out of the public domain.
